24/7 Answer Bot ("we," "us," or "our") operates the website 247answerbot.com and provides AI chatbot services for businesses and municipalities. This Privacy Policy describes how we collect, use, and protect information.
Information We Collect
We collect information you provide directly — name, email address, organization name, website URL, and message contents when you fill out our contact form or communicate with us. We also automatically collect basic technical information (IP address, browser type, pages visited) for analytics.
How We Use Information
We use information to respond to inquiries, build and train custom chatbots, send service updates, improve our website, and comply with legal obligations.
Information Sharing
We do not sell your personal information. We may share information with trusted service providers (hosting, email, AI model providers) bound by confidentiality obligations. We may disclose information when required by law.
Client Data & Chatbot Content
Content provided by clients for chatbot training is used only for that purpose and is not shared with third parties except as needed to operate the service. Conversation logs may be maintained for quality assurance and analytics. Clients may request deletion at any time.
Municipal & Government Data
We understand that municipalities and government organizations may have specific data handling requirements. We work with each municipal client to ensure our practices meet applicable public records laws and data governance policies.
Data Security
We use commercially reasonable measures including encryption in transit, access controls, and secure hosting. No system is perfectly secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at sales@247answerbot.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or website notice.
Contact Us
Questions? Contact us at sales@247answerbot.com.